Terms & Conditions

Terms and conditions
These conditions govern the use of online services and the purchase of all the articles presented on the website www.chicparrucchieri.it in the natural and legal person who represents it, and therefore must be fully accepted by the user / customer / buyer at the time of use or purchase of the same.
Online purchase:
The prices shown on the website are valid only for direct online purchase;
prices and conditions applied at our store may be different; however, it is possible to order the goods online by opting for pick-up on site to take advantage of the conditions set out here and the promotions reserved for online sales.
Prices and product information:
Prices and product availability are subject to change without notice; texts and images are provided by the respective manufacturers / importers for the sole purpose of illustrating the products therefore at times they may not faithfully reflect the actual characteristics of the products.
Expected shipping times:
Despite having a considerable well-stocked warehouse with the almost total availability of the products on the site, sometimes due to the numerous requests or other for some products, shipping delays may occur which we usually solve in a short time, the customer can still contact us at any time to ask us for more precise information. Chic s.n.c. disclaims any responsibility, however, undertaking to keep the site up to date and correct any errors found promptly.

Registration on the site:
The user can register at any time, it is not allowed to register twice, to register you must have a valid e-mail address and give your consent to the processing of data according to the methods indicated on the privacy page.
The user agrees to provide truthful information; it is not allowed to register if you are not of age and in full possession of your faculties it is also not allowed to register by providing data of third parties, whether it is a different person or legal entity (except , in the latter case, of users registered in the name and on behalf of the aforementioned entities by an authorized person).
Registration must be considered completed from the moment the user receives the e-mail verification message via e-mail and activates his account.
The user is responsible for his login credentials and undertakes not to provide them to third parties or disclose them in any way.
The user is required to verify, integrate and keep up to date the information of his account by clicking on "My addresses" and promptly updating the data therein where necessary.
The user can give or withdraw, at the time of registration and at any later time, his consent to the sending of newsletters and messages containing promotional offers by Chic snc, by sending an e-mail to info@chicparrucchieri.it and expressing the will to no longer receive any type of message.
The user can request the cancellation of his account, or to request information on the processing of data in the manner indicated on the privacy page, by sending an e-mail to info@chicparrucchieri.it and expressing his wish to cancel the account.
 Acceptance with reservation:
Chic s.n.c. reserves the right to accept or not the orders received at its own unquestionable judgment, or to request the advance payment of a sum as security in case of particularly expensive orders.

The goods ordered (except if you choose to collect them on site) will be sent by carrier to the buyer's address, or to the destination chosen at the time of the order.
Chic s.n.c. declines all responsibility for transport, carried out through primary national and international couriers such as GLS or Bartolini BRT. In Italy, the goods are normally delivered within 2 working days from the time of shipment (3 days for the islands). The estimated delivery times are however highlighted when ordering; for Italian customers the goods can be delivered exclusively in the Italian territory; for foreign customers, the goods will be delivered according to the regulation in the country of destination.
The goods are delivered by road and free port; in the case of bulky items, we advise the buyer to carefully evaluate the measures of the goods to verify their effective transit through doors, entrances and corridors; if in doubt, you can request more information before proceeding with the order.
The buyer undertakes to provide as complete and accurate information as possible about his address, and to collaborate with Chic s.n.c. and with the courier in order to make the delivery of the goods possible; in particular, in case of difficulty or non-delivery, the buyer is required to promptly inform Chic s.n.c. ; any unexpected costs of storage, storage, delivery, etc. charged by the courier will be exclusively paid by the buyer.
Withdrawal with reservation:
The signature with reservation is a RIGHT of the recipient, which unfortunately must be asserted: although the goods, once scrupulously checked, are packaged with the utmost care, it is possible, albeit rare, that damage occurs during transport. We strongly advise the buyer to pay utmost attention, at the time of delivery, to the conditions of the delivered packages: in case of damaged, tampered with, visibly open and reclosed, not perfectly sealed packages, rattling of broken glass, or in any case in case of doubts , we recommend that you always sign the delivery note subject to scrutiny, as permitted by law.
FAILING TO PROCEED IN THIS WAY, we will unfortunately not be able to help the customer in case of problems.
In case of damaged goods then, don't worry: if you have followed the normal practice of signing with reserve, simply contact us and follow our instructions to reach a quick solution to the problem, whether you opt for replacement or for a refund. .